Centerra Co-Op Online Privacy Policy  

Introduction

Centerra Co-Op ( Centerra) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect

and use personal information from those who visit our website or make use of our online facilities and services, and what we

will and will not do with the information we collect. Our Policy has been designed and created to assure those affiliated with

Centerra Co-Op of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy

standards.


We reserve the right to make changes to this Policy at any given time. If you have not registered with us and want to make

sure that you are up to date with the latest changes, we advise you to frequently visit this page. If you are a registered user,

we will notify you via email of any changes or updates made to this Policy. If at any point in time Centerra Co-Op decides to

make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this

information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the

option as to whether to permit the use of their information in this separate manner.


This Policy applies to Centerra Co-Op, and it governs any and all data collection and usage by us. Through the use of

www.centerracoop.com, you are therefore consenting to the data collection procedures expressed in this Policy.


Please note that this Policy does not govern the collection and use of information by companies that Centerra Co-Op does not

control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review

its privacy policy before providing the site with information. It is highly recommended and suggested that you review the

privacy policies and conditions of any website you choose to use or frequent to better understand the way in which websites

garner, make use of and share the information collected.


Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;

2. Why we collect personally identifiable information and the legal basis for such collection;

3. How we use the collected information and with whom it may be shared;

4. What choices are available to you regarding the use of your data; and

5. The security procedures in place to protect the misuse of your information.


Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we

reserve the right not to register you as a user or provide you with any products or services. This website collects various

types of information, such as:

● Voluntarily provided information which may include your name, address, email address, billing and/or credit card

information etc. which may be used when you purchase products and/or services and to deliver the services you have

requested.

● Information automatically collected when visiting our website, which may include cookies, third party tracking

technologies and server logs.


In addition, Centerra Co-Op may have the occasion to collect non-personal anonymous demographic information, such as

age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address,

or type of operating system, which will assist us in providing and maintaining superior quality service.


Centerra Co-Op may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what

types of services and products may be the most popular to customers or the general public.


Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of

surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose

for which it was requested, and any additional uses specifically provided for in this Policy.


Why We Collect Information and For How Long

We are collecting your data for several reasons:

● To better understand your needs and provide you with the services you have requested;

● To fulfill our legitimate interest in improving our services and products;

● To send you promotional emails containing information we think you may like when we have your consent to do so;

● To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

● To customize our website according to your online behavior and personal preferences.


The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be

determined based upon the following criteria: the length of time your personal information remains relevant; the length of time

it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within

which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or

associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such

information as stated in this Policy.


Use of Information Collected

Centerra Co-Op does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third

parties.


Centerra Co-Op may collect and may make use of personal information to assist in the operation of our website and to ensure

delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as

a means to keep you informed of other possible products and/or services that may be available to you from

www.centerracoop.com


Centerra Co-Op may also be in contact with you with regards to completing surveys and/or research questionnaires related to

your opinion of current, potential, or future services that may be offered.


Centerra Co-Opuses various third-party social media features including but not limited to Facebook and other interactive

programs. These may collect your IP address and require cookies to work properly . These services are governed by the

privacy policies of the providers and are not within Centerra Co-Op's control.


Disclosure of Information

Centerra Co-Op may not use or disclose the information provided by you except under the following circumstances:

● as necessary to provide services or products you have ordered;

● in other ways described in this Policy or to which you have otherwise consented;

● in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

● as required by law, or in response to a subpoena or search warrant;

● to outside auditors who have agreed to keep the information confidential;

● as necessary to enforce the Terms of Service on our website;

● as necessary to maintain, safeguard and preserve all the rights and property of Centerra Co-Op.


Non-Marketing Purposes

Centerra Co-Opgreatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing

purposes (such as bug alerts, security breaches, account issues, and/or changes in Centerra Co-Op products and

services, or changes to this Policy). In certain circumstances, we may use our website, newspapers, or other public means to

post a notice.


Children under the age of 13

Centerra Co-Op's website is not directed to, and does not knowingly collect personal identifiable information from, children

under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the

age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our

system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such

information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.


Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or

newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to

contact@centerracoop.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific

website to unsubscribe or opt-out. Centerra Co-Op will continue to adhere to this Policy with respect to any personal

information previously collected.


Links to Other Websites

Our website does contain links to affiliate and other websites. Centerra Co-Op does not claim nor accept responsibility for any

privacy policies, practices and/or procedures of other websites. Therefore, we encourage all users and visitors to be aware

when they leave our website and to read the privacy statements of every website that collects personally identifiable

information. This Policy applies only and solely to the information collected by our website.


Notice to European Union Users

Centerra Co-Op's operations are located primarily in the United States. If you provide information to us, the information will be

transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy

became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal

data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are

certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and

use as described in this Policy.


Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as a Data

Subject. These rights are as follows:

● The right to be informed: this means we must inform you of how we intend to use your personal data and we do this

through the terms of this Policy.

● The right of access: this means you have the right to request access to the data we hold about you and we must

respond to those requests within one month. You can do this by sending an email to jwarden@centerracoop.com.

● The right to rectification: this means that if you believe some of the data we hold is incorrect, you have the right to

have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.

You can do this by sending an email to jwarden@centerracoop.com.

● The right to erasure: this means you can request that the information we hold about you be deleted, and we will

comply unless we have a compelling reason not to, in which case you will be informed of the reason. You can do this

by sending an email to jwarden@centerracoop.com.

● The right to restrict processing: this means you can change your communication preferences or opt-out of certain

communications. You can do this by sending an email to contact@centerracoop.com.

● The right of data portability: this means you can obtain and use the data we hold for your own purposes without

explanation. If you wish to request a copy of your information, contact us at jwarden@centerracoop.com.

● The right to object: this means you can file a formal objection with us regarding our use of your information with

regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an

email to jwarden@centerracoop.com.


In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal

information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will

contact you if your personal information is ever at risk. For more details regarding our security protections see the section

below or visit our website at www.centerracoop.com.


Security

Centerra Co-Op takes precautions to protect your information. When you submit sensitive information via the website, your

information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that

information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar

and looking for "https" at the beginning of the address of the webpage.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only

employees who need the information to perform a specific job (for example, billing or customer service) are granted access to

personally identifiable information. The computers and servers in which we store personally identifiable information are kept in

a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the

user's personal information under our control.


The Company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and

confidence in the internet and website use by providing simple and secure access and communication of credit card and

personal information.


Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If

you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your

continued use of our website following proper notification or the posting of any updates or changes to our terms and

conditions, shall mean that you agree and accept such changes.


How to Contact Us

If you have any questions or concerns regarding this Privacy Policy as it relates to our website, please feel free to contact us

at the following email, telephone number or mailing address:

Email: jwarden@centerracoop.com

Telephone Number: 419-281-2153

Mailing Address:

Centerra Co-Op

813 Clark Ave

Ashland, Ohio

44805


The data controller responsible for your personal information for the purposes of GDPR compliance is:

Jody Kashian

jkashian@centerracoop.com

419-281-9426

813 Clark Ave., Ashland, OH 44805


GDPR Disclosure:

If you answered "yes" to the question Does your website comply with the General Data Protection Regulation ("GDPR")? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues.


COPPA Compliance Disclosure:

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.


In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g. that you won't require a child to disclose more information than is reasonably necessary, that they can review their child's personal information, direct you to delete it, and refuse to allow any further collection or use of the child's information, and the procedures to exercise their rights); (iv) give parents "direct notice" of your information practices before collecting information from their children; and (v) obtain the parents' "verifiable consent" before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-privacy-protection-rule-six-stepcompliance.


FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and

takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.

California Consumer Privacy Act ("CCPA") Compliance Disclosure : The CCPA is a collection of privacy laws enacted by the California legislature

which is meant to protect Californians' personal data from being sold or used without their consent. The requirements of the CCPA apply to, among others, businesses that (i) have a gross annual revenue of at least $25 million dollars; or (ii) buys, receives, or sells personal information of 50,000 or more Californian consumers, households or devices; or (iii) derives 50% or more of its revenue from the sale of personal information. If your business meets these requirements or is otherwise based out of California, you must comply with the requirements of the CCPA or risk facing fines, sanctions and civil penalties. For more information about CCPA and its requirements please visit https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180AB375. Please note that t he CCPA is scheduled to be updated by January 2023 with new requirements and definitions so please be sure to check those regulations periodically to make sure your Privacy Policy is up to date. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with the CCPA or any other privacy regulations, and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any compliance issues.

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. [ explain about your security practices, such as: we employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy] . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 


[Add information regarding opt-out options from personalized advertisements, such as:] You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ .

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.


Updated January 2023.